NCPDP Emergency Information
9/2008 Update – Hurricane Ike is situated in the Gulf Coast, therefore we have initiated our Emergency Process. If pharmacies become temporarily closed, and temporary pharmacies become opened we will reflect that information in the Disaster List (see hyperlink below). Pharmacies in the areas should anticipate patients requesting early refills on their medications and overrides should be coordinated with their respective Health Plans.
Disaster List
Pharmacies Reporting Statuses
ICERx.org
Eligibility Information
RxResponse
NCPDP Industry Guidance
This page provides guidance for the pharmacy industry for resources available during a declared emergency. The intended audience is healthcare industry providers who would need resource information for eligibility and claims processing affecting displaced individuals. It will be updated as new information is available.
Pharmacies Affected by the August 2008 Tropical Storms
Disaster List - The purpose of the Disaster List of Pharmacies for a specific disaster is to provide public access to pharmacies impacted by the disaster. This may include possible relocated pharmacies and new, temporary pharmacies.
This information will be updated as NCPDP obtains information. It is recognized that during an emergency, sources of information may be varied and may be difficult to validate.
The Disaster List of Pharmacies may include:
- Closed or destroyed pharmacies in the area.
- The temporary location of an existing pharmacy (with an existing NCPDP ID number and NPI) where evacuees can call to get existing prescriptions refilled and pick them up.
- Information on new locations of new temporary or mobile pharmacies.
Pharmacies Reporting Statuses
New temporary pharmacies at places of refuge may obtain NCPDP IDs and NPIs from NCPDP at no cost. Existing pharmacies may provide information as to their current status.
If you are an authorized representative of a pharmacy and have information about a pharmacy impacted by a disaster, please contact NCPDP Provider Data Services at (480) 477-1000 x 132 or send an email to Jolene Morgan at jmorgan@ncpdp.org. You will be asked information about the status of the pharmacy. See the Disaster List or click on the Emergency Preparedness document and see section "Information on the Disaster List of Pharmacies Excel File" for information you will be asked.
For new temporary pharmacies:
Obtain an NPI at https://cms.hhs.gov/NationalProviderStand and provide NCPDP a copy of the confirmation email you receive. If you are unable to access the Internet, NCPDP will do this for you.
Provide NCPDP with your Legal Business Name, physical address, telephone, Relationship ID (affiliation code), Tax ID (EIN), pharmacy class (chain, independent, government, other), open date, and your contact name, email address, phone and extension.
For pharmacies evacuated or temporarily closed:
Provide your pharmacy NCPDP (NABP) ID, Name, Relationship ID (affiliation code if assigned), status (inactive), date of status, physical address, contact name and phone, contact email. You may update your status with NCPDP at any time 7:00 AM - 5:00 PM PDT.
ICERX
ICERx is an online service developed for healthcare professionals assisting disaster-affected individuals. Through ICERx, authorized pharmacists and doctors obtain records of medications evacuees were using prior to the disaster, including the specific dosages. Armed with this information, healthcare professionals will be able to renew prescriptions for evacuees and effectively assist in the coordination of care while avoiding harmful prescription errors. Contact www.icerx.org or call 1.888.ICERX.50 (1-888-423-7950).
TopEligibility Information
eRx Network has activated a special web login for any pharmacy impacted by the disaster to assist them with commercial and Medicare eligibility inquiries for patient unsure of their insurance when needing prescriptions. They are making this service available at no charge for any pharmacy servicing patients impacted by the disaster. Eligibility information is available at www.erxnetwork.com and click the “click here” link to login.
TopRx Response
Rx Response partners are committed to working together with local, state and federal officials as well as volunteer organizations to help support the continued delivery of medicines to people who need them in the event of such an emergency – whether it is caused by a natural disaster, terrorist incident or health emergency such as a pandemic. Fact Sheet www.rxresponse.org
TopNCPDP Industry Guidance
NCPDP's Emergency Preparedness Committee has created a document that provides guidance for the pharmacy industry for resources available during a declared emergency. While there were many areas that needed improvement in reacting to a disaster based on this committee's experience, and there are many aspects to a disaster, it was suggested that there were some actions the NCPDP community could provide for future disasters. The document will be updated as more information becomes available.