The Digital Evolution of the Pharmacy Patient Experience
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Wednesday, May 10, 2023
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3:15 pm – 4:15 pm
Digital advances in pharmacy have led to an evolution of the patient experience. This new patient experience that thrives in technology-based care has created profound advances for pharmacies. This session will deep-dive into how to implement a strategic plan for personalizing patient care using today’s technology and automation. The speakers will review common pain points within pharmacies that will tie in with best practices of using technology in your pharmacy. The digital transformation of their pharmacy operations is changing, and this informative presentation will give best steps to keep up, including how to maintain personalization and an in-person experience. This will bridge the gap in connecting and engaging with patients using technology vs. older modalities – utilizing these tools to their advantage is in their best interest and may be a surprisingly easy transition.
Track Session Speakers
- Corey Hansen, MBA
- Chief Executive Officer
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- Lumistry
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- Nick Brooke
- Head of Revenue and Sales Strategy
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- Lumistry
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